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Vulnerability Reporting Channel

If you believe you have discovered a security or privacy vulnerability in the products of FG Europe UK Ltd, please contact us and send the security issue directly to sales@mideauk.co.uk. You will typically receive an email confirmation from FG Europe UK Ltd within 24 hours.

Confidentiality Mechanism

Throughout the entire vulnerability handling process, FG Europe UK Ltd will strictly control the dissemination of vulnerability information, sharing it only with relevant personnel. At the same time, we also request that the reporter keep the vulnerability information confidential until our customers obtain a complete solution.

Response Scope

This vulnerability handling process applies to all hardware, software products or services provided by FG Europe UK Ltd, including cloud platforms, apps or mini-programs on mobile phones, and hardware, and software.

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